Judy - Beverly Hills, CA

I just wanted to thank you very much for your shipment to me. I was thrilled that you were able to find the exact dye lot for my yarn that I requested. I've actually never had that happen before. I will be ordering a lot more yarn from your company and urge my friends to do so, also.

Judy

Jane - Wisconsin

I ordered yarn at 5:27 am Saturday, July 25, 2009. Somehow, through some kind of magic, I received this yarn on Monday, July 27, 2009 in Madison Wisconsin before 11:30 am. How was this possible? I think it defies the law of physics. The only way I can explain this speed is you finally perfected the transporter from Star Trek.

Anyway, thanks for the most unbelievably fast delivery ever. I am still shaking my head.

Susan - Virginia

I just wanted to THANK YOU again for sending me the three skeins of DIC Smooshy in In Vino Veritas in the spring of 2008. I started the Jeanie shawl in April 2008 and finally finished it just recently. I've posted photos on Ravelry (sjanova) at all stages of the process. I really enjoyed the pattern and definitely enjoyed the yarn. Thank you again for finding three that were so close in color.

Susan

Ashleigh - Pennsylvania

I just want to say "Thank you" to everyone at The Yarn and Fiber Company. The one issue I had, which I believe had to do with PayPal was resolved quickly. Every order I have received, it has been in a timely manner, and have been 100% satisfied with each order. The quality of yarn the company provides, and the fast customer service has definitely made me a loyal customer. I make hats, and since discovering your website, I have been much more pleased with the outcome and quality, and cannot wait for family and friends to open their Christmas gifts from me.

Krista - Canada

I just wanted to send a short note to say THANK YOU for stocking Cascade 220, and at such a great price. I can't get it locally, and even online I find it difficult to find shops that stock more than a few colours and will ship to Canada.

I've placed five or six orders with your shop over the past several months and will definitely be placing more in the future.

Thanks again
Krista

Jenna - Ohio

Just wanted to write a quick note of thanks for a quick response and personal email. It is rare these days to receive kind and helpful emails when contacting customer service departments and I wanted to make sure that it did not go unnoticed.

Thanks again... I will definitely purchase from your company again!

Lorraine - MA

Just the other day I ordered 4 balls of Mandarin petit yarn from you. Before I found your web site, I had tried to purchase this yarn in many different places in my area, but none of them carried it. I was thrilled to finally find your website and immediately placed my order.

Much to my surprise, I already received my order.

Thanks so much for the great service. Also, your website is very easy to navigate and place an order.

You can be sure your website will become one of my "favorites!"

Caroline - UK

Huge thanks to all of you for your fantastic customer service...I placed my order on 29th of July and it arrived this morning (4th of August)...how many thousands of miles has that travelled in such a short space of time. I was thinking it might arrive towards the end of August, and it arrived today.

THANK YOU THANK YOU THANK YOU.

I will most definitely order from you again.

Thank you, Caroline