Ashleigh - Pennsylvania

I just want to say "Thank you" to everyone at The Yarn and Fiber Company. The one issue I had, which I believe had to do with PayPal was resolved quickly. Every order I have received, it has been in a timely manner, and have been 100% satisfied with each order. The quality of yarn the company provides, and the fast customer service has definitely made me a loyal customer. I make hats, and since discovering your website, I have been much more pleased with the outcome and quality, and cannot wait for family and friends to open their Christmas gifts from me.

Krista - Canada

I just wanted to send a short note to say THANK YOU for stocking Cascade 220, and at such a great price. I can't get it locally, and even online I find it difficult to find shops that stock more than a few colours and will ship to Canada.

I've placed five or six orders with your shop over the past several months and will definitely be placing more in the future.

Thanks again
Krista

Jenna - Ohio

Just wanted to write a quick note of thanks for a quick response and personal email. It is rare these days to receive kind and helpful emails when contacting customer service departments and I wanted to make sure that it did not go unnoticed.

Thanks again... I will definitely purchase from your company again!

Lorraine - MA

Just the other day I ordered 4 balls of Mandarin petit yarn from you. Before I found your web site, I had tried to purchase this yarn in many different places in my area, but none of them carried it. I was thrilled to finally find your website and immediately placed my order.

Much to my surprise, I already received my order.

Thanks so much for the great service. Also, your website is very easy to navigate and place an order.

You can be sure your website will become one of my "favorites!"

Caroline - UK

Huge thanks to all of you for your fantastic customer service...I placed my order on 29th of July and it arrived this morning (4th of August)...how many thousands of miles has that travelled in such a short space of time. I was thinking it might arrive towards the end of August, and it arrived today.

THANK YOU THANK YOU THANK YOU.

I will most definitely order from you again.

Thank you, Caroline

Renate - Germany

I'm very happy!! It was the first time I visited your shop and I ordered Noro Yarn. The colors are wonderful ant the price too, and it took only one week until I got my parcel here in Germany.

It will not be the last time I buy from your shop!

Best wishes,

Renate - Germany

Matilda - Sweden

I just went to the Y&FC website to see where I could send feedback, and was surprised to see that the latest blog post contained almost exactly what I had planned to say, only I'm not in Australia (despite my name)...

Today, I picked up the yarn I ordered last Wednesday - five days from the US to Sweden, and with free shipping, that can't be beat!

The yarn looks great, too, and I can't wait to start knitting with it. I will definitely be back the next time I want a yarn that is not available where I live!

Thank you!

Matilda in Sweden

Amy - Australia

I could not believe my eyes when I went out to the mailbox this morning and found my yarn waiting for me ... it made it here to Australia in only five working days!

I've ordered yarn from Australian retailers that has taken longer to reach me and, given that the shipping was free, I didn't expect such a fast delivery.

The yarn itself itself is gorgeous and, like many other brands, not available here. I will certainly be making more purchases from your store, and recommending you to other knitters I know.

Now I'm just itching to get started on the knitting!