Laura – France

Hello Yarn and Fiber People – What a fantastic service!

The ordered wool arrived safely and the yarn was just like I was hoping it would be –sometimes pictures on the web are not quite color true, but it was just perfect.

I would like to mention also that the “no shipping costs” policy sets you apart and I mention your storewherever I can on ravelry and other knitting/crochet and textile art venues.

I am sure that I will be a returning customer again and again …

Cynthia - Mass

Dear Jerry and friends at Yarn and Fiber,

My LeClerc Voyageur arrived today and I'm busy having fun. Thanks for all of your help, I will highly recommend your services to my friends in fiber.

Best wishes,

Cynthia

Karen - US

Just wanted to thank you for the quick delivery, and your email in response to my question. The pointer re: alternating skeins was very helpful, too....there is considerable variation in the skeins, and I probably would have panicked had you not told me to expect it!

Thank you for an easy and fast transaction.....and please know that I heard about your sale on Ravelry, and hope you will continue to support them.

Best regards -

Karen

Jennifer - Canada

Thanks so much! Y & F's customer service really sets you apart -- and I have recommended your company to all my knitting friends....

--Jennifer

Sonja - Canada

Hello there!

I just wanted to let you know that I received my order today! I am so impressed by the incredibly fast service I received from you!

The yarn is just beautiful and perfect for my project!

Thanks so much for a great online transaction!

Kindest regards from a very satisfied customer!

Sonja (Canada)

Tiffany - Alabama

I just wanted to say how great you guys are! I heard of your store on Ravelry and ordered some of the coveted Noro sock yarn. I placed my order in the middle of the night on a Tuesday (technically Wednesday) and you guys were so fabulous that you made sure my yarn arrived in time for my birthday on Saturday!! I don't get shipping that fast from my local stores.

By the way- love your selection, I will be ordering tons of yarn and fibers soon!

Thanks!

Tiffany in Alabama

Damiane - California

Thank you for your outstanding service! I placed a small order this past weekend, and I was surprised that I was not charged for the shipping. Wow! I also received my order today. I am impressed at how quickly I received this order.

I thank you so much for your attention to detail and making your website a very fun place to shop at!

I will order again from you! Many, many thanks.

Damiane

Heidi - Germany

I ordered the beautiful berroco Ultra Alpaca (which is not available in Germany) to knit a Norah Gaughan skirt - its smooth and so I can´t wait to get onto my needles !!!

I place the order on Jan 27 and received it on Feb 4, 2008 - isn´t that fast!

Thank you very much for your great service and be sure I´ll order again

Regards,

Heidi