Thursday, April 10, 2008

Natalie - New Zealand

Hey ya

Apologies for the delay in contact. My wool arrived safe and sound last week and its absolutely lovely. Thank you so much for such awesome service and I look forward to being able to place another order in the near future :)

Thank you

Natalie

Monday, April 7, 2008

Carol - Indiana

I just wanted to thank you for your excellent service.

Many of the items I ordered were on back order and you sent them promptly when the stock was in. I really appreciate the constant contact and great follow through.

I will be recommending your site to my fellow knitters.

Carol

Wednesday, April 2, 2008

Laura – France

Hello Yarn and Fiber People – What a fantastic service!

The ordered wool arrived safely and the yarn was just like I was hoping it would be –sometimes pictures on the web are not quite color true, but it was just perfect.

I would like to mention also that the “no shipping costs” policy sets you apart and I mention your storewherever I can on ravelry and other knitting/crochet and textile art venues.

I am sure that I will be a returning customer again and again …

Saturday, March 29, 2008

Cynthia - Mass

Dear Jerry and friends at Yarn and Fiber,

My LeClerc Voyageur arrived today and I'm busy having fun. Thanks for all of your help, I will highly recommend your services to my friends in fiber.

Best wishes,

Cynthia

Friday, March 28, 2008

Karen - US

Just wanted to thank you for the quick delivery, and your email in response to my question. The pointer re: alternating skeins was very helpful, too....there is considerable variation in the skeins, and I probably would have panicked had you not told me to expect it!

Thank you for an easy and fast transaction.....and please know that I heard about your sale on Ravelry, and hope you will continue to support them.

Best regards -

Karen

Tuesday, March 25, 2008

Jennifer - Canada

Thanks so much! Y & F's customer service really sets you apart -- and I have recommended your company to all my knitting friends....

--Jennifer

Tuesday, March 18, 2008

Sonja - Canada

Hello there!

I just wanted to let you know that I received my order today! I am so impressed by the incredibly fast service I received from you!

The yarn is just beautiful and perfect for my project!

Thanks so much for a great online transaction!

Kindest regards from a very satisfied customer!

Sonja (Canada)

Friday, March 14, 2008

Tiffany - Alabama

I just wanted to say how great you guys are! I heard of your store on Ravelry and ordered some of the coveted Noro sock yarn. I placed my order in the middle of the night on a Tuesday (technically Wednesday) and you guys were so fabulous that you made sure my yarn arrived in time for my birthday on Saturday!! I don't get shipping that fast from my local stores.

By the way- love your selection, I will be ordering tons of yarn and fibers soon!

Thanks!

Tiffany in Alabama