Kathy - Alaska

Yarn and Fiber folks -

My order of three skeins of the fabulous Blue Heron Rayon Metallic got here at light speed, and is even more divine in person (of course!). You are to be congratulated on your rapidorapido service. Many thanks, and very best to all of you. Have a happy Labor Day weekend!

Kathy

Susan - Arizona

Thank you so much.  You provide great customer service and I appreciate it very much.  Thank you for locating this yarn for me.

 

Susan

Kathy - Pennsylvania

I ordered my skeins of Ivy Brambles worsted after noon on Saturday and I was AMAZED to find the package waiting for me in the mailbox on Monday afternoon! I am in PA and it arrived faster than mail coming across the river here from one town to the next!


I've already stared my mittens with the Wild Blueberries yarn I received. It's not only a pleasure to knit with the yarn, it is a delight to do business with you!

Thank so much. I will order from you again, and tell my friends, too!

Jane - New York

I want to thank you for the speedy handling of my order for just one skein of yarn, be it an important skein. My aunt, who just turned 101 years old, had asked me to find some yarn of a particular color for her a year ago. Through a local (Chicago area) yarn shop we were able to find a color close to what she wanted and six weeks later she had the yarn. Although arthritic fingers slow down her knitting, she reported that she loved working with the color. Until a month ago when she realized she didn't have enough to finish the last sleeve and she emailed me with her SOS. I believed my local source would not be interested in ordering one skein or taking the time even to find out if it was available. After Googling the yarn name and number I tried the first source and after accepting the order they informed me the yarn was no longer available. That is when I turned to you. The speedy and efficient handling of this tiny order was so appreciated and my aunt is thrilled. She says it is a perfect match. And I will certainly turn to your company with any future yarn needs. Thanks!

Nicole - New Jersey

I am the happy recipient of order XXXXXXXXXXXX. I was so thrilled to discover that you have my favorite discontinued yarn (rowan chunky print in pink) but I have to say I am overwhelmed by how quickly it arrived.

Thank you for your FABULOUS service. I won't hesitate to order from you again the next time I'm online looking for yarn.

Ginger - Rhode Island

WOW!!! all I can say is WOW!!!

I ordered yarn YESTERDAY as I was thinking I was going to run out before I finished sheldon the turtle's legs or shell...
and there is my yarn sitting in the door when I just came home TODAY!!!!

What great customer service and I will be ordering again very soon!!!

Thank you sooooo much - I am a very happy knitter right now!

off to finish sheldon while my 3 year old sleeps!!! THANK YOU AND HAPPY HOLIDAYS to you!!!!

xo Ginger

Ophélie - Montreal, Canada

I just had to say that your Project Kits section is a great idea! I love that you've put the yarns, needles and patterns together, showing full-project prices, but that we can still modify the quantities and colours!

You have a great shop. I'm looking forward to my next order with you.

Ophélie

Ariane - Quebec, Canada

Thank you very much for keeping me up to date! It is really appreciated! It shows that you have a great customer service!

Thank you,

Ariane